Returns & Exchanges

At Summer Moon Coffee, we want you to love every sip and every roast. If you are not completely satisfied with your purchase, we are here to help ensure your experience remains as smooth as our wood-fired coffee.

Return Process

• 1.
  Contact Support

  Reach out to our customer experience team within 30 days of your purchase with your order number and details regarding the item you wish to return.

• 2.
  Verify Eligibility

  Please note that while we cannot accept returns on roasted coffee beans due to their perishable nature, we offer full returns or exchanges on defective brewing equipment and unworn apparel.

• 3.
  Pack Your Items

  Securely package your eligible non-coffee items in their original packaging, ensuring all tags and components are included to prevent damage during transit.

• 4.
  Receive Refund or Credit

  Once your return is received and inspected at our Austin headquarters, we will process a refund to your original payment method or issue a store credit for your next Moon Milk fix.